School of Public Health Computer Support

Password
Passwords can be reset by going to https://www.lsuhsc.edu/changepassword/.  If you have problems resetting your password and are unable to reach Public Health IT Support, you may call the Help Desk at 504-568-HELP to reset your password. 

Webmail
To check your LSUHSC email, go to http://webmail.lsuhsc.edu.  Please follow the directions on the page on how to log in to webmail; you will need to use “lsumc-master\ID” as your login on the second page.

Outlook
Click here to download a PDF on how to configure Outlook on your computer. This will guide you in configuring Outlook on your LSUHSC workstation.

Blackboard
If you are a student or Faculy, you will have a Blackboard account. To access Blackboard, go to http://bbahp.lsuhsc.edu.  If you forget your password or need to login for the first time, click on Login button.  You will then see a Forgot your password link.  Click on that and enter your LSUHSC email address and you will receive an email to reset your password.

Wireless
LSUHSC has wireless internet access in various locations on campus.  We have it here at 1615 Poydras.  Instructions can be found here:

Windows XP       http://www.lsuhsc.edu/no/library/information/wwireless.html
Windows Vista  http://www.lsuhsc.edu/no/library/information/vwireless.html
Intel ProSet        http://www.lsuhsc.edu/no/library/information/iwireless.html (Usually on most Dell laptops)

VPN Access
To install the VPN Client, go to https://intranet.lsuhsc.edu/vpn/.  Please follow the directions on the page on how to install the VPN client; you will need to use “lsumc-master\ID” as your login.

Mapping Network Drives
Click here to see instructions on how to map the School of Public Health T: drive and your personal secure O: drive. You will need to log into this secure site off campus with "lsumc-master\ID" to access it.

LSUHSC-NO Emergency Alert System
In the event of an emergency situation, LSU Health Sciences Center—New Orleans administration has the capability to transmit pertinent information through the mediums of websites, phone trees, e-mail and text messaging to the entire spectrum of students, faculty and staff. Click here to sign up.

Email questions to publichealthitsupport@lsuhsc.edu or jjpsupport@lsuhsc.edu if you work for the JJP Program.

Computer Supporters